Customer Service Jeopardy Template

Our Goals	Our Goals	Our Goals	Our Goals	Our Goals	Our Goals	Our Goals	Our Goals	True/False	True/False	True/False	True/False	True/False	True/False	True/False	True/False	What is Customer Service?
100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 _____________ is our priority and we want to make sure to nurture our current relationships as well as build new long-lasting ones Customer Service	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 True or False: During a stressful encounter you should yell at the customer until they shut up first. FALSE	100 Is The Customer Always Right? Yes!
200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 Name one of our goals! Give Great Service, Be The Best Team, Make The Day	200 True or False: A positive attitude is about being calm during interactions, building relationships with customers, and representing Nordstroms in a positive manner. TRUE	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary	200 Name One Benefit of Good Customer Service? answers vary
300 Name one of the things we offer best to the customer that we mentioned in the mission statement. service, selection, quality and value	300 True or False: John W. Nordstrom was born in America. FALSE	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude	300 Name one of the 6 pillars of Customer Service? Action, Attitude, Interest, Verbal Language, Body Language, Tone of Voice, Attitude

Customer Service

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