What is PC

After I make my completed final note in Policy Center..

Find all information internal to ICBC ie) Cafeteria menu, access policy centre

What is CRS level

I can access CRS activities under Customer Contact -File -Support Services Queue

What is ICBC

After I issue the policy..

Access manuals, vacation calendar, documents for batching

-1 corresponds to what percent discount

I need to make notes in the customer's PC account after I issue the policy

What is CRS

I changed the broker name/Broker ID..

If I want to find the policy number of a plate which system do I use?

what does PO mean?

I do not need to change the 12 clock date with the rep doesn't mention it in the" to do" notes

What is APSS

I made in error in entering my CRS level but I haven't issued the policy..

I find all information about vehicle, current policy, and current CRS level

What is the four things we look for in the "to do" notes

I can go forward and issue the policy even if the refund amount is not in red

What is MVPQ

I encounter a hardstop error when I try to issue the policy..

What is a newer system where it has account numbers, policies and able to change crs levels.

What is a midterm refund?.

I have to print out the agent/customer copies with the customer is with a payment plan