PPT 1+2 Hall's Theory Hofstede's Theory Trompenaar's Model PPT 6
100
What is culture shock.
The feeling of disorientation experienced by someone who is suddenly subjected to an unfamiliar culture, way of life, or set of attitudes.
100
What are HIGH and LOW context.
Edward T. Hall coined the terms _______ that are pertinent to intercultural communications and relationship building
100
What is IBM.
Which organization was surveyed by Hofstede?
100
What is achieved status.
I have worked for many years at the same workplace. I am continuously thriving to be a better employee. I work on projects that have become a success to our company. I am climbing the corporate ladder.
100
What is non-verbal communication.
Body language is an example of ____________.
200
What are the 4 stages of culture shock.
Euphoria, Anxiety, Adjustment, Acceptance
200
What is low context.
Listener knows very little and must be told practically everything
200
What is collectivist.
_______ societies are integrated into strong, cohesive ‘in-groups, often extended families, which protect in exchange for unquestioning loyalty. Small ‘in-groups’ that are difficult to be accepted into.
200
What is a particularist.
There are several perspectives on reality relative to each participant. I believe that relationships evolve.
200
What are:
Hesitations
Verbal fillers
Volume
Speed
Inflection
Pitch
Regional accent
Sarcasm
Paralanguage is the study of voice or the use of vocal signs in communication. What is an example?
300
What is reverse culture shock.
If/when long term expatriates return to their home countries, they may face a similar process of adaptation to their own cultures, forming a W-curve pattern.
300
What is high context.
I am serving a table of 5 guests from the Phillipines. One lady asks her partner where the washrooms are. Her partner responds by pointing his lips towards the washrooms. This is an example of what?
300
What is uncertainty avoidance.
The extent a culture feels uncomfortable in an unstructured, unknowing, surprising or
different/unusual situation
300
What is a diffuse culture.
It is about avoiding private confrontations so in-group others won’t feel offended and won’t take disagreements personally.
300
What is proxemics.
The study of how humans (and animals) use space in the communication process.
400
What are norms. BONUS: Give an example of a formal + informal norm.
Deeply established standards of behaviour maintained and understood by all members of a society.
400
What is high context.
More internalized understandings of what is communicated
400
What is masculinity.
This theory contains assertive and competitive elements.
400
What is a universalist.
I focus more on the rules rather than on relationships. I strive for consistency and uniform procedures
400
What is an emblem.
When someone holds the middle finger with the back of the hand facing out the meaning’s quite rude.
500
What is a sanction.
A threatened penalty for disobeying a law or rule.
500
What is high context.
I am Japanese student working in a group project with 3 Mexican people. It is difficult to work with students who are speaking a different language other than English. This is an example of entering a _____ ______ culture.
500
What is power distance.
All societies are unequal, but some are more unequal than others.
500
What is human emotion.
Neutral and affective both deal with human _______.
500
What is kinesics.
The study of body movements in human communication.






Cross Culture Communication

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