PPT 1+2 | Hall's Theory | Hofstede's Theory | Trompenaar's Model | PPT 6 |
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What is culture shock.
The feeling of disorientation experienced by someone who is suddenly subjected to an unfamiliar culture, way of life, or set of attitudes.
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What are HIGH and LOW context.
Edward T. Hall coined the terms _______ that are pertinent to intercultural communications and relationship building
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What is IBM.
Which organization was surveyed by Hofstede?
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What is achieved status.
I have worked for many years at the same workplace. I am continuously thriving to be a better employee. I work on projects that have become a success to our company. I am climbing the corporate ladder.
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What is non-verbal communication.
Body language is an example of ____________.
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What are the 4 stages of culture shock.
Euphoria, Anxiety, Adjustment, Acceptance
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What is low context.
Listener knows very little and must be told practically everything
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What is collectivist.
_______ societies are integrated into strong, cohesive ‘in-groups, often extended families, which protect in exchange for unquestioning loyalty. Small ‘in-groups’ that are difficult to be accepted into.
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What is a particularist.
There are several perspectives on reality relative to each participant. I believe that relationships evolve.
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What are:
Hesitations Verbal fillers Volume Speed Inflection Pitch Regional accent Sarcasm
Paralanguage is the study of voice or the use of vocal signs in communication. What is an example?
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What is reverse culture shock.
If/when long term expatriates return to their home countries, they may face a similar process of adaptation to their own cultures, forming a W-curve pattern.
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What is high context.
I am serving a table of 5 guests from the Phillipines. One lady asks her partner where the washrooms are. Her partner responds by pointing his lips towards the washrooms. This is an example of what?
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What is uncertainty avoidance.
The extent a culture feels uncomfortable in an unstructured, unknowing, surprising or
different/unusual situation |
What is a diffuse culture.
It is about avoiding private confrontations so in-group others won’t feel offended and won’t take disagreements personally.
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What is proxemics.
The study of how humans (and animals) use space in the communication process.
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What are norms. BONUS: Give an example of a formal + informal norm.
Deeply established standards of behaviour maintained and understood by all members of a society.
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What is high context.
More internalized understandings of what is communicated
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What is masculinity.
This theory contains assertive and competitive elements.
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What is a universalist.
I focus more on the rules rather than on relationships. I strive for consistency and uniform procedures
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What is an emblem.
When someone holds the middle finger with the back of the hand facing out the meaning’s quite rude.
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What is a sanction.
A threatened penalty for disobeying a law or rule.
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What is high context.
I am Japanese student working in a group project with 3 Mexican people. It is difficult to work with students who are speaking a different language other than English. This is an example of entering a _____ ______ culture.
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What is power distance.
All societies are unequal, but some are more unequal than others.
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What is human emotion.
Neutral and affective both deal with human _______.
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What is kinesics.
The study of body movements in human communication.
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