Security | Systems & Programs | Who is you | Short Cuts |
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What is Tombstone?
SIN, Name, DOB, and address make up this.
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What is HCCS?
This is the name of the system used to receive calls from taxpayers.
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Who is Dilraj?
This learner only eats at night.
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What is a tax payer?
TP.
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What is express caller verification?
When you have a PIN, this is the name of this caller verification.
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What is Tsad-I
You access this system to view TP information.
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Who is Colleen?
This learner mentioned yesterday that they love to travel.
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What is direct deposit?
DD.
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What is regular caller verification?
You complete this level of caller verification when a TP asks you to change their last name.
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What is the THG?
References, procedures and job aids can be found with this program. Actually you cannot work with out it as a CRA agent!
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Who is Stephen?
This learner's had a birthday this week and did not tell us anything.
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What is the assessment, benefit, and service branch?
ABSB.
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What is simplified caller verification?
If a TP wants to verify if they have been contacted by the CRA you complete this level of security.
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What is ELMS?
If you want to send a TP a reference from the Canada.ca website, you use this program.
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Who is Salman?
This learner's name was said wrong for almost the entire week, and they just said something about it yesterday.
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What is a tax service office?
TSO.
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What is enhanced caller verification?
I want to know what is on line 15000 of my tax return! If your asked this question by a taxpayer, you complete this security level.
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What is Heron RD?
This is an old system we still use to view TP information.
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Who is Joshua?
This learner is a lover, but Onsang sees them as a liar.
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What is the Canada Revenue Agency?
CRA.
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