| Caller Verification | Documents | The Remix | Tax Returns | Covid 19 Benefits |
|---|---|---|---|---|
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What is Enhanced Caller verification
You use this method of caller verification when a taxpayer has a PIN on file but fails to use it to authenticate themselves.
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What is a T4 slip
A TP asks you to send a copy of their income earned from their employer. What do you send them
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What is FMR
Taxpayers are able to file taxes using this special service if they have simple taxes and are invited
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Who is Rebecca
We completed her T1 Return while studying the T1 Return modules
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What is L 13000
Line number where you would report CESB payments
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What is "Multiple attempts were made by one or more callers to get information about this account. These callers were not able to verify their identity with our contact centre agents. As a result, the CRA has taken steps to protect the information on this file. You will need to submit documentation to the CRA to verify your identity. Until these documents are reviewed, you will not be able to call us to access this account. "
You say this statement to a taxpayer when there is a 3 strike bulletin
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What is 6 weeks
This is the timeframe for electronically processing a PWGSC535 Form
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What is a Legal Representative
Besides a TP, who else can remove an RMF
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What is L 23600 Net income
This line is used to calculate your eligibilities to benefits and credits
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What is Tier 3
Where you would transfer an Indigenous person who received CERB payments and has questions on reporting this on their return
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What is Simplified Caller Verification
You use this method of caller verification when a taxpayer request a personalized remittance voucher
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What is a T2202
This slip is issued by a post secondary institution to show the amount of tuition paid
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What are modest income and simple tax situation
The eligibility criteria to qualify for VVITP
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What is T1 Case
The system where you would check the processing status of a TPR / RAP
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What is Service Canada / ESDC
Another Government Department that administered CERB / CESB payments
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What is when the caller is registered as a legal representative on their spouse's account
In this instance, you would be able to make an address change on the Caller's spouse's account
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What is a NOA
This is the document sent to taxpayers when their taxes have been assessed
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What are Instalments
A TP will be required to make this type of payment when their income is not taxed (enough) at source and they end up with a net tax owing of >$3000 ($1800 in QC)
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What is December 31st
The effective date of the marital status reported on a tax return
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What is a second review
The recourse a TP has if denied for Covid-19 Benefits
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What is Regular Caller Verification
The type of caller verification used to re-send a NOA to a TP
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What is an Option C / statement of income and deductions
Some taxpayers use this document for mortgage purposes to validate their income
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What is Code 10
If the taxpayer calls the same day the duplicate request was actioned, cancel the duplicate request through this RAPID option G
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What is the age of TP (65 or older) on December 31st or did they receive the amount due to death of spouse/CL partner
The criteria that determines whether a pension is reported on L 11500 instead of L13000 for income received shown on a T4RIF boxes 16 and 22
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What is the Canada Worker Lockdown Benefit
The full name of CWLB
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