| REMIX 1 | REMIX 2 | REMIX 3 | REMIX 4 | REMIX 5 |
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What is Enhanced Caller verification
You use this method of caller verification when a taxpayer has a pin on file but fails to use it to authenticate themselves.
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What is a T4 slip
What do they need. A taxpayer asks you send a copy of their income earned from their employer.
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What is FMR
Taxpayers are able to file taxes using this special service if they have simple taxes and are invited
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What is NOA
The document sent to TP once their tax return has been assessed
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What is payment on filing
When a TP remits payment at the time of filing their tax return
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What is 8
The number of characters in your Mainframe (Heron Rd) password
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What is T1 Case
The system used to find / create accounting requests
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What is 2 weeks
The service standard for electronically submitted reassessment requests
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What are modest income and simple tax situation
The eligibility criteria to qualify for CVITP
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What is Filenet
Where you could find documents that a TP submitted through My Account
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What is Line 10100 as income and Line 10120 for validation
Where commission is reported on your T1 return
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What is after
When Matching program conducts reviews (before or after NOA is issued)
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What is line 23600 Net income
This line is used to calculate your eligibility to benefits and credits
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What is T1 Case
The system used to correctly apply a misallocated payment
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What is 551
The activity type used when sending a return status enquiry in T1 BEN
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What is a Control Question
This next step in caller verification is only used after completing the highest level of security to ensure your talking to the correct taxpayer
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What is through My Account
This is the only way for a TP to set up a PAD
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What is Registered Plans folder - click on RRSP
Where you can find RRSP deduction limit in TSAD (not including the NOA in ECH!)
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What is an electronic statement of account
You can send this to a TP when they require a document showing proof of payment
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What is Statement of Account T7D
How to force out an excess credit on account as a refund
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What is Net Income
Total Income - (minus) Deductions = (equals)
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What is an Option C/ statement of income and deductions
Some taxpayers use this document for mortgage purposes to validate their income
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What is up to three years following the first of these two dates:
➢ the date of the initial assessment, showing on the NOA; or ➢ the date of the mailing of a notification that no tax is payable for the taxation year in question.
How far back a TP can request a reassessment on their T1 Return
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What is G.10
If TP calls the same day the duplicate request was actioned, cancel the duplicate request through this RAPID option
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What is no wait time
Amount of time we have to wait before issuing a 535 form when a TP's refund cheque is damaged
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