This begins when a patient determines the need for services and calls to make an appointment.

The abbreviation for an electronic remittance advice.

This step involves obtaining demographic and insurance information from the patient when they are in the office.

Instead of paying for services with a check, and insurance company may use this.

This part of revenue cycle management involves determining why claims were not paid.

The difference between what is charged and the allowed amount.

The process of entering codes, modifiers, DOS, and amounts for services into the billing system

The report that categorizes accounts receivables according to length of time charges have been outstanding.

The HIPAA required format for sending claims through an electronic data interchange.

This report is used to measure how long it takes a business to collect on charges.