Care, Welfare, Safety, and Security

the stage an individual may become belligerent and challenge authority

an individual is verbally and/or nonverbally threatening staff

interpersonal space between people, or personal space

three keys to limit setting

a safe, non harmful behavior management system designed to help human service professionals provide the best possible care, welfare, safety, and security of disruptive, assaultive, and out-of-control individuals

a safe, non harmful, and last-resort response to a person in crisis displaying risk behavior posing a threat to self or others

a drop in energy, which occurs after every crisis situation, whether it is after low-level defensive behaviors or intimidation

communicates respect, nonthreatening, safety

provides an opportunity to work toward change and growth for individuals who have engaged in risk behavior, as well as for staff members

Safe, Effective, Acceptable, Transferable

a nondirected expenditure of energy, or change in behavior

noncompliance; slight loss of rationality

touch as nonverbal communication

most important acronym in CPI to know

two ways an individual can act out

decrease in physical and emotional energy

verbal and emotional outburst; loss of rationalization; letting off steam; screaming, swearing, high-energy output

nonverbal message transmitted by the motion and posture of the body

position, posture, and proximity are all used to maximize _______ for all involved

the brain structure that plays a role in how we experience emotions
HINT: This can run hot for 20 minutes

when a staff member takes control of a potentially escalating situation

information seeking or challenging

three key components of paraverbal communication

most important thing to do with your team in a situation involving an escalating patient