Introduction to Coverage Binder Investigations Unlisted Vehicle Investigations Unlisted Driver Investigations Who's Who at Bristol West
100
What is third party coverage.
This coverage refers to the claimant.
100
What is 15 days.
This is the amount days of within inception/expiration of a policy, policy change or a reinstatement after a lapse in coverage in a Binder investigation.
100
What is an additional auto.
This is an auto that is acquired that is in addition to any auto on the declarations page.
100
What is a family member.
This means a person related to you by blood, marriage, adoption, who is a resident of your household, including a ward or foster child. This also includes your unmarried dependent children living temporarily away from home.
100
Who is Melvin Grant.
This person is the head of the West Zone.
200
What is first party.
This coverage refers to the insured.
200
What is PSP.
This is used to to review diary comments, policy lapses and any policy changes.
200
What is a non-owned auto.
This means any private passenger auto not owned by or available for the regular use of you or any family member while in the custody of or being operated by you or any family member.
200
What is ISO.
This tool will assist in searches for Drivers License status.
200
Who is Jim Crouch.
This person is the head of the East Zone.
300
What is second party.
This coverage refers to the insurance company.
300
What is confirming the date of loss, confirming the policy inception date, premium has cleared, rule out concurrent coverage, rule out unrelated prior damage.
These are some investigative steps in a Binder Investigation.
300
What is a Rental agreement.
This is needed to verify the amount of days an insured had a rental car and if they purchased additional insurance.
300
What is other insurance.
This portion of the policy needs to be reviewed when the unlisted driver owns a vehicle with insurance.
300
Who is Jeremy. Kareem and Meghan.
This person is the Head trainer at Bristol West.
400
What is an endorsement.
This adds, deletes or changes the policy language.
400
What is Supervisor approval.
This approval is required in not just Binder, but all coverage investigations.
400
What is a replacement auto.
This auto permanently replaces an auto shown on the declarations page.
400
What is a risk advice.
This alerts underwriting of risks discovered in the claims investigation that were not previously known by the company.
400
Who is Sean Sullivan.
This person is the Head of Bristol West.
500
What is Recognition, Notification, Plan of Action, Verification of Facts, Decision and Communicate.
These are the 6 steps in investigating coverage for a claim.
500
What is a recorded statement.
This type of statement is needed in all coverage investigations.
500
What is a Bill of Sale.
This document provides the date of purchase and vehicle information, VIN #, etc.
500
What are additional definitions.
These are imperative in reviewing in each section of the policy along with the insuring agreement.
500
Who is Raul Vargas.
This person is the CEO of Farmers.






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