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In 2016, this company was fined $100 million by the CFPB, after bank employees deceived customers by opening new deposit and credit accounts, issuing debit cards, and initiating online banking services without the customers knowledge

Materially interferes with the ability of a consumer to understand a term or condition of a
consumer financial product or service

Who was the Dodd-Frank Act named after?

Business failed to disclose the celebrities endorsing its product were paid for their endorsement and the online consumer reviews were by individuals who were reimbursed for buying the product and included statements by the owner and employees of the public relations firm hired to promote the product.

Is this Abusive, Deceptive, Unfair, Abusive/Deceptive, Abusive/Unfair, Deceptive/Unfair or Abusive/Deceptive/Unfair?

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In 2017, this company deceived borrowers by misrepresenting tax benefits to student loan borrowers.

The consumer’s interpretation of the representation, omission, act, or practice is reasonable
under the circumstances

The standard for Unfairness was first stated in whose policy statement and when?

Business caused consumers’ bank accounts to be debited without the consumers’ express, informed consent & represented that customers had authorized the depositing of payday loans into accounts and the withdrawal of related finance charges when customers did not authorize this.

Is this Abusive, Deceptive, Unfair, Abusive/Deceptive, Abusive/Unfair, Deceptive/Unfair or Abusive/Deceptive/Unfair?

VeCeEitpD

From 2011 to 2016, this company reopened 16,980 closed accounts without customer authorization. This resulted in 5,118 incurred fees on reopened accounts totaling $269,365.

Takes unreasonable advantage of a lack of understanding on the part of the consumer of the material risks, costs, or conditions of the product or service

In 2019, a $10 million civil penalty was paid to the CFPB & $1 million penalty to the state of NY by this company who violated the Consumer Financial Protection Act of 2010 by opening store credit-card accounts, and enrolling customers in payment-protection insurance without their consent.

The business retained a portion of the fees paid by the CreditKeeper customers, including fees paid by customers who were not receiving the credit monitoring services.

Is this Abusive, Deceptive, Unfair, Abusive/Deceptive, Abusive/Unfair, Deceptive/Unfair or Abusive/Deceptive/Unfair?

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In 2012, this company misled consumers about the benefits of add-on products by leading consumers to believe that add-on product would improve credit scores and help increase credit limit.

If the injury is not reasonably avoided by consumers, it is considered to be

This agency was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies.

Employees requested debit cards and created PINs to activate them without consumers' knowledge or consent.

Is this Abusive, Deceptive, Unfair, Abusive/Deceptive, Abusive/Unfair, Deceptive/Unfair or Abusive/Deceptive/Unfair?

evisuba

This Youtuber "Influencer" received a consent order for endorsing Warner Brothers video games without disclosing prominently enough that he had been compensated for his positive reviews.

If the misleading representation, omission, act, or practice is material, it is

The Clayton Antitrust Act of 1914 granted this agency the authority to act against specific and unfair monopolistic practices

Extended credit to customers while failing to disclose material information to customers, (i.e., refunds that have been received).

Is this Abusive, Deceptive, Unfair, Abusive/Deceptive, Abusive/Unfair, Deceptive/Unfair or Abusive/Deceptive/Unfair?