This OST has all Porting, Activation, & Credit OSTs linked.

This department assist with moving an existing Verizon number to a different (new) Verizon account.

The code used to cancel an application.

Credit team issues credit on customers' accounts.

This person seatbelt wasn't working while riding a rollercoaster. So this person had to hold on something (engine) to not fall 25 meters.

This OST is used when we have a low match hold (HD/LV).

This department assists customers/agents when an application is on HD/F3.

The code used to approve a duplicate application.

When verifying an address, we should always check credit file/report before checking Accurint.

This person met Ricky Martin.

This OST has information regarding NOVA Credit Apps going into PC/CC status.

The team assists store reps with order issues.

The hold code used when a document fails DDIA.

We can accept ALL documents that are sent as screenshots.

This person is focus on his/her studies. ( no time for a relationship; although they often say their in one to avoid partying)

This OST is used if the customer has a Bureau Alert (VR/AL).

This team assists with device payment cancellations.

The hold code used if we cannot verify new address in credit report or Accurint.

An upgrade application can be approved, while the add a line application is still on hold.

This person had a baby sloth for one week. His family had to give it to a rescue center; the baby was waking up at 3 am wanting food.

This OST has the Mitek DDIA/Customer Digital Experience Flow linked.

This department assist when a customer has been disconnected for NEVER PAY. (once payment is completed)

The approval code a Supervisor/Coordinator uses to approve a 18th line request.

An ITIN number begins with a 9.

This person was chased by a BULL and had to wait at the top of a tree for almost an hour.