| Rent | Maintenance Expense Control | Maintenance Productivity | Maintenance Unit Turn Over | Manager Responsibilities |
|---|---|---|---|---|
|
What is "Rent is Due"
1st of the Month
|
What is the average cost per unit for vacant electric
$20.00
|
What is properties less than 10 years old standard for work in 8 hours
27 work orders
|
What is properties less than 10 years old standard for turns per month
23 maintenance, 23 paints 100% carpet cleans
|
What is needed for approval for overtime
SMT approval in writing
|
|
What is when rent is not accepted without next month rent
After the 20th
|
What is the average cost per unit for a property newer than 10 years
$70.00
|
What is properties more than 10 years old standard for work in 8 hours
24
|
What is properties more than 10 years old standard for turns per month
20 maintenance, 20 maintenance, 100% carpet cleans
|
What is what days should you review Biopunch
Monday and Wednesday or Daily for Operations managers
|
|
What is the dates you file for evictions
8th-Georgia, Illinois, Ohio, Texas and Florida
10th-Kentucky,North Carolina and Minnesota 15th- Colorado and Indian 20th-Tennesse |
What is the average cost per unit for a property more than 10 years old
$90.00
|
What is how many days and % of time you should respond to a work order when called in prior to 5:00pm
Within 1 day; 98%
|
What is how many carpet cleans should be done in house
100%
|
What is the minimum standard for customer surveys
3.85
|
|
What is how many NSFs before checks are not allowed
2 NFS in a 12 month period
|
What is the maximum spend per unit for plumbing
$300
|
What is fixed the first time
95%
|
What is how many up standard upgrades should be completed per month
10-12
|
What is minimum standard for White glove shops
8.5
|
|
What is should not accept rent without except in North Carolina
RBS
|
What is the maximum spend per month for maintenance supplies
$75.00
|
What is customers should not call back more than what percentage of time.
2%
|
What is how many premium upgrades should be completed per month
6-8
|
What is the minimum standard for Google Reviews
4.5
|
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