This level of security is required when a Taxpayer has forgotten their PIN or did not use it.

This type of rep can do anything a taxpayer can do.

This classmate walked into a bank and walked out with a job.

This type of account indicator would tell you that a PIN is mandatory for caller verification.

This is the area of TSAD where you document the outcome of caller verification.

This level of security is required when a taxpayer wants to delete their direct deposit information.

This type of authorization allows an unauthorized person to talk to the CRA about the taxpayer's account.

This classmate worked on cruise ships.

This is the name of the form to authorize a representative for telephone and mail access only.

This rapid option displays information slip data.

This level of security is required when an authorized rep wants to have mail sent to an alternate address.

This five character number would indicate a rep is not authorized on an account.

This classmate has two rabbits.

These are the three options available to callers who are unsuccessful in completing caller verification.

This type of question can be asked in addition to regular or enhanced questions when you doubt a caller's identity.

This level of security is required when a taxpayer wants you to fix a typo in their address.

This Rapid option lists representatives names.

This classmate used to work in pharmacy.

This type of legal rep cannot make account updates alone.

This type of code must be used by the taxpayer for 2020 or subsequent tax years to allow you to use financial fields for caller verification purposes.

This is the level of security required when a Taxpayer wants to change their email correspondence preference.

This special rule prevents even authorized representatives from accessing an account over the phone.

This classmate went white water rafting without knowing how to swim!

This is the time limit for a rep to be authorized through my account by the taxpayer.

This type of number can come before or after a transit or bank account number and taxpayers are not expected to know or provide them.