| Net Profit | New Activations | Total Mobile Protection | Accessories | Unmatched | 
|---|---|---|---|---|
| 
						
					 
					  What is $2,500?					 
					
					 This is the minimum net profit amount to be eligible for commission if an employee works under 120 hours per month. 
					 | 
				
				
						
					 
					  What is 7%?					 
					
					 This is the additional payout percentage for new activations on the commission structure. 
					 | 
				
				
						
					 
					  What is $13.00?					 
					
					 This is the monthly cost for single line TMP on a smartphone. 
					 | 
				
				
						
					 
					  What is $801?					 
					
					 This is the minimum amount to sell in accessories in order to receive any additional payout for commission. 
					 | 
				
				
						
					 
					  What is a difference between RQ4 and PPB?					 
					
					 This is the reason why a sale is determined to be "unmatched." 
					 | 
						
| 
						
					 
					  What is $5,000?					 
					
					 This is the minimum net profit amount to be eligible for commission if an employee works 120 hours or more per month. 
					 | 
				
				
						
					 
					  What is 10%?					 
					
					 This the total payout percentage for new activations on the commission structure. 
					 | 
				
				
						
					 
					  What is $39.00?					 
					
					 This is the monthly cost for multi-line TMP without any additional coverage. 
					 | 
				
				
						
					 
					  What is 7%?					 
					
					 This is the lowest additional payout percentage for accessories, after hitting the minimum amount. 
					 | 
				
				
						
					 
					  What is "Not Sent for Activation?"					 
					
					 This is the most common error message that is seen on sales with unmatched commission. 
					 | 
						
| 
						
					 
					  What is 3%?					 
					
					 This is the base payout percentage for net profit on the commission structure. 
					 | 
				
				
						
					 
					  What is a Mobile Broadband?					 
					
					 This is the most profitable new line incremental. 
					 | 
				
				
						
					 
					  What is $0?					 
					
					 This is how much a customer has to pay if they get a replacement device through extended warranty coverage with TMP. 
					 | 
				
				
						
					 
					  What is 10%?					 
					
					 This is the additional payout percentage for selling between $1,201 to $1,499 in accessories during a month. 
					 | 
				
				
						
					 
					  What is a chargeback?					 
					
					 This occurs anytime that Verizon pays out money for an activation and then takes the money back due to different scenarios in which the original sale did not stick. 
					 | 
						
| 
						
					 
					  What is upgrades?					 
					
					 This is the only category that falls under net profit and does not have any additional payout for commission. 
					 | 
				
				
						
					 
					  What is $15.00?					 
					
					 This is the promotional monthly line access for a HUM X. 
					 | 
				
				
						
					 
					  What is 7%?					 
					
					 This is the additional payout percentage for total mobile protection on the commission structure. 
					 | 
				
				
						
					 
					  What is 15%?					 
					
					 This is the highest tier payout percentage for accessories, after hitting $1,500 in a month. 
					 | 
				
				
						
					 
					  What is 6 months?					 
					
					 This is the duration of time a customer must keep their service active to fully earn commission on a sale. 
					 | 
						
| 
						
					 
					  What is unmatched and chargebacks?					 
					
					 These are the two factors that can cause differences between gross profit and net profit. 
					 | 
				
				
						
					 
					  What is prioritization or network management?					 
					
					 After using 15GB of LTE data on a tablet on connected device unlimited, this is what happens to the data on the tablet. 
					 | 
				
				
						
					 
					  What is 3 claims in 12 months?					 
					
					 This is the time period and amount of claims a customer is eligible for on a single line TMP. 
					 | 
				
				
						
					 
					  What is $8.00?					 
					
					 This is the amount you must be below on discounts per box to receive any commission payouts for accessories. 
					 | 
				
				
						
					 
					  What are returns, fraud, and disconnections?					 
					
					 These are the three different scenarios that allow Verizon to deduct their previously paid commission. 
					 |