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Professionalism Critical Thinking Communication Media Rules Random Soft Skills
100
True or False: Physical Appearance, language, workplace ethics, personal responsibility, minding your manners, and workplace rules and expectations are all skill areas related to Professionalism
True
100
The first step to good critical thinking is to __________________________
Gather Information
100
Communication happens when information is shared between ____________________.
Two people
100
__________________________ is any means of communication that can reach and influence many people.
Media
100
Gathering Information, analyzing information, applying information, forming a hypothesis, problem solving and decision making are all part of ____________.
Critical Thinking Skills
200
_________________________ is the level of commitment you are willing to make in setting and achieving clear goals.
Personal Responsibility
200
In the process of critical thinking, after you have gathered information you need to ________
Analyze Information
200
__________________________ communication is sharing information by talking or using speech or language.
Verbal
200
_______________________ is a way of using the internet to communicate while actually looking at the person to whom you are talking.
Video Conferencing
200
______________________ is a way of speaking, behaving and even thinking that helps a person to be successful in the workplace.
Professionalism
300
Principles or personal standards that help you decide between right and wrong are called __________________________ .
Ethics
300
Forming a ________ is an
is an important part of critical thinking skills
Hypothesis
300
Focus on the person, make sure you understand, wait for your turn to speak, show interest and repeat what was said. These traits are all related to which form of communication?
Listening
300
When you are in a meeting at work and your cell phone suddenly rings, what should you do?
Do not answer your phone. Turn your phone on silent and call the person back after the meeting is over.
300
In active listening, what should you not do?
Give advice
400
In the workplace, honesty, truth, and the difference between right and wrong all relate to ___________________.
Workplace Ethics
400
Being able to ________________ information means taking an idea and relating it to real life.
Apply
400
__________________________ communication is made up of facial expressions, or the look on your face, and body language or movements.
Non-Verbal
400
If writing an email at work, avoid bringing up ___________ issues that are not related to your work.
Personal
400
One of the first rules of socializing at work is when you are around new people you do not know, don't be afraid to ________________ yourself.
Introduce
500
How many chances do you get to make a first impression?
One
500
When you are monitoring or checking your results in the critical thinking process, observe the results without making any ____________ about whether or not the plan is working.
Judgement
500
These communication skills: Consider the feelings of other people, Have empathy, Operate on trust and Recognize misunderstandings - all relate to ___________.
Emotional Awareness
500
Have a search goal in mind, Search for the information you need to reach your goal, Read through the list of links that result from your search, Open the links that look like they have the information you need and Close out of your browser once you have found the information you need are all rules for ________.
Internet Use
500
One of the most basic social media safety rules is to not_____________ .
Share personal information






CM Soft Skills

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