Cls Training Jeopardy Template

INSURANCE SUPPORT UW/PYMT SOLS	INSURANCE SUPPORT - UNLICENSED AGT	MISC
100 WHAT IS 3 ATTEMPTS OR ONCE CLIENT IS REACHED WHICHEVER HAPPENED FIRST HOW MANY ATTEMPTS ARE NEEDED FOR UW REQUESTS?	100 What is 1 HOW MANY ATTEMPTS REQUIRED FOR A NOT LICENSED IN PROVINCE REQUEST INVOLVING A RENEWAL INQUIRY	100 What is ORANGE WHAT COLOR ARE REWRITES MARKED IN IS?
200 WHAT IS MEMO FILE, MARK COMPELTED, MOVE TO COMPLETED FOLDER YOU REACHED A CLIENT AND ADVISED THEM OF HANGING BALANCE, THEY ADVISED THEY WILL CALL BACK TO PAY, WHAT DO YOU DO WITH REQUEST?	200 What is MOVE TO QUEBEC FOLDER AN AGENT SENDS IN A QUEBEC NOT LICENSED IN PROVINCE REQUEST, WHAT DO YOU DO WITH IT?	200 What is NONE, AS LONG AS AGT HAS MEMO'D PROPERLY YOU CAN EMAIL THE DOC YOU ARE ASSIGNED TEMP SLIPS/LOE/COI - HOW MANY ATTEMPTS ARE MADE?
300 WHAT IS IMPORTANT MATTER TEMPLATE THE CLIENT HAS CRMS CONSENT AND YOU HAVENT REACHED THEM ON A PYMT SOLS REQUEST, WHAT TYPE OF EMAIL DO YOU SEND?	300 What is NON URGENT MATTER WHAT TYPE OF EMAIL IS SENT IF YOU HAVENT REACHED CLIENT ON 1ST OR 2ND REQUEST?	300 What is AWAIITNG INFOR YOU'VE MADE AN ATTEMPT ON A SERVICE NOW REQUEST AND IT REQUIRES ANOTHER, WHAT STATUS DO YOU MOVE YOUR REQUEST INTO?
400 What is 3 OR UNTIL CLIENT IS REACHED HOW MANY ATTEMPTS REQUIRED FOR CFBC RETURNED TO CHO REQUESTS?	400 What is SEND COACHING WITH NO ACTION REQUIRED AND ACTION THE RQST. YOU RECEIVE A REQ FROM AGT NOT USING THE CORRECT TEMPLATE, WHAT SHOULD YOU DO?	400 What is UPDATE YOUR STATUS TO ACTIVE AND ACCEPT CASES AS THEY COME IN HOW DO YOU ACCEPT REQUESTS FROM SNOW?
500 What is SEND A REISSUE REQUEST YOU REACHED A CLIENT ON A CFBC RTN TO CHO REQ AND THEY CONFIRM THEIR MAILING ADDRESS IS CORRECT, WHAT IS THE NEXT STEP?	500 What is CHANGE IN RISK/BILLING WHAT TYPES OF NOT LICENSED IN PROV REQUESTS REQUIRE 2 ATTEMPTS?	500 What is 1 - WE HAVE ALREADY MADE OUR 3 ATTEMPTS TO REACH THE CLIENT AND WILL ONLY ATTEMPT 1 MORE TIME. THERE HAS BEEN 3 ATTEMPTS MADE ON A REQUEST FROM (UW OR PYMT SOLS) AND THEY ARE NOW SENDING A NEW REQUEST WITH 2ND REQUEST - HOW MANY ATTEMPTS ARE NOW REQUIRED?

CLS TRAINING

Press F11 for full screen mode