Discharge Process Intake Process Basic Rules Facilitating Medicals/Medication Technology
100
You must select the A# in order to select the file for the minor you which to discharge
Once you are on the UAC portal how do you select the minor you want to discharge from the portal?
100
Meet and Greet: When a meet and greet is scheduled to occur, this means that 2 CCWs will be traveling to the airport to pick up minors scheduled to arrive.
--More Info--> CCW will meet transport specialist in arriving terminal/baggage claim. Transport specialist name and/or contact number will be provided to staff, however they will have 4c cell phone number to reach CCW. CCW will verify that all documents obtained from the transport specialist correspond to the minor. Staff will fill in the manifest with the date, time, and signature. CCW will call staff admitting the minor in UC portal to inform the time manifest was signed or the time the minor(s) was transferred into our custody
What is a meet and greet?
100
Call out procedures: You must contact direct supervisor at least 8 hours before your scheduled shift, by calling not texting. If you cannot get in contact with your direct supervisor leave a voicemail and still contact a supervisor on shift. An email should be sent to your direct supervisor and the supervisor on shift stating the specific reason why you are calling out. For example, family emergency is not sufficient. You would need to say something like child in the hospital.
Tardiness: We understand emergencies occur, however we expect you to call the shift leader on duty to let them know you will be late, AT LEAST 30 minutes before your scheduled shift. If you cannot get in contact with the shift leader on duty, please call your direct supervisor.
What is the protocol when calling out/arriving late?
100
The child care worker can gather the medication from the medication box.
Where can the child care worker access the medication?
100
Sign in every 2 weeks
What do we need to do to keep our UAC Portals active?
200
You must ensure you have the right minor and that the case states its approve in the portal site before the discharge for minor starts.
What should you look at before moving forward in discharging the minor?
200
• You should always wear latex gloves before checking the hair of a minor. When checking, please be sure to look at every area of the scalp, especially on the back of the neck (as this is the most common place to find lice)
• As a reminder, lice looks like a small white egg (similar to dandruff), however, when you move the hair, the lice sticks on the scalp rather than fall off
• If a minor happens to have lice, they should be applied with treatment (similar to a conditioner) and have it left on for about 10 to 15 minutes with a plastic head cap. Afterwards, you would remove the cap and then comb out the lice (be careful as you could pull out hair from the minors scalp). Finally, the hair of the minor should be washed.
• Please also send an email to the UAC- Safe Haven Shift Leaders and Leads if lice is found.Lice is usually found on people with longer hair, hence why females tend to be more a host for them.
What is the procedure in doing a lice treatment?
200
Monday-Thursday shifts you should be wearing a Blue top (royal or dark) with black/khaki bottoms or a LSSNY shirt (ask your direct supervisor for this shirt).
Friday-Sunday shifts, the colors of uniform are not needed just appropriate clothing such as: Polo shirt, sweater, T-shirt (short or long sleeve, no mid waist shirts- No tank tops), jeans, sweat pants, cargo pants or athletic jogging pants (No leggings or tights, no clothing far above the knee- No mini shorts/skirts).
-Closed shoes (boots, sneakers- No Sandals)
What are the rules on proper uniform/dress code?
200
The child care worker will log the medication being dispensed in the medication log binder
How do we track the medication being dispensed?
200
OneDrive is the Microsoft cloud service that connects you to all your files. It lets you store and protect your files, share them with others, and get to them from anywhere on all your devices.
What is the OneDrive used for?
300
You must add the date minor is being discharged, you must add the time minor is being discharged.
What information you are entitled to add in the discharge tab window to complete the discharge process.
300
Dro Packet, Trigger Reports, Legal Resource Guide
What are the 3 documents are to be scanned during intakes?
300
Please note in comments: any callouts, lateness’s, early leaves, and missed punch-ins/outs -->Add reasons why these situations occurred and if you notified and were approved by a supervisor Please request in Paycom: any PTOs, vacations, callouts, and missed hours -->In the comments, state that you’ve requested these hours on Paycom EXTRA:
Please state whether weekends/overnights worked were originally scheduled and make sure to count those originally scheduled on a month-to-month basis. -->Sat/Sun overnights count as both a weekend & overnight. (i.e. if you were scheduled and worked on Sunday, 1/12/20 from 11pm – 7am please write Weekend1/ Overnight1)
When is an incident report written? What are the 6 main topics to include? What is the main important thing you should avoid when writing an incident report?
300
• Time Medication was given
• Date
• Staff initial
• Any comments.
What do you need to write in the medication log binder after providing the medication?
300
We should upload logs by week:

--Shelter: 4C & 9C
(Sunday through Saturday)
Example: document should be named and uploaded as: "Phone logs Feb. 2 - Feb 8. 2020"
--TFC1
(They run from Monday through Friday)
Example: document should be scanned and uploaded as: "Phone logs Feb. 3 - Feb 7. 2020"
--TFC2
(They run from Monday through Friday)
Example: document should be named and uploaded as: "Phone logs Feb. 3 - Feb 7. 2020"
When uploading logs, what is the period of time that logs are being scanned? Daily, weekly, bi-weekly, monthly, yearly?
400
You save the information in two windows.
How many windows do you need to save information for the discharge process.
400
Currency should be documented and placed in an envelope with minor’s name and CCW’s signature over the envelope seal prior to placing it inside the zip lock. If over $20 please leave in Sarah’s desk and email that this was completed
What is the proper procedure when inventorying a minor’s currency?
400
An incident report should be written whenever a minor is physically and/or emotionally hurt or not following the regulations of the program (participating in activities, bullying, insulting staff or other minors, not eating their breakfast/lunch/dinner, etc.) When writing the comment section part of it, please be sure to answer the who, what, where, when, why, and how questions. Also, clearly quote what minors have stated to you and do not use your own opinion/emotion on the situation but rather, the hard facts
When is an incident report written? What are the 6 main topics to include? What is the main important thing you should avoid when writing an incident report?
400
The child care worker gather's the medication. Then provides it to the minor to take the dose from the vial. The child care worker has to monitor the minors during the process.
Whats steps take place during the self-administration process.
400
To upload any logs from prior to year 2020.
What is the “Archived Logs” folder in SharePoint used for?
500
You can print the verification of release and the Change of address for recipient.
What documents can you print out once the discharge process is completed.
500
Shelter minors will be given 5 shirts, 5 pants or shorts, 5 underwear, 3 bras (females), additional 2 basketball shorts or sweatpants and 2 shirts as sleepwear, 5 socks, 1 pair of flip flops, 1 pair of outdoor shoes and toiletries to include 2 towels, 2 wash cloths, shampoo, deodorant, comb, toothbrush, toothpaste, soap, pads (females).
TFC minors will be given 1 shirt,1 pants, 1 underwear, 1 pair of socks, 1 bra (if needed) and toiletries to include a towel, wash cloth, shampoo, comb, toothbrush, toothpaste, and soap. Have the minor try on the clothing before showering. Minor should be sent to shower after minor has tried and received all fitted clothing.
In winter, minors will also receive 1 hat, 2 gloves, 1 scarf, and 1 coat.
What property is distributed to a minor upon their arrival? (Shelter vs TFC)
500
1. 1-1 Ratio
2. AWOL
3. Safety Plan
4. Behavior Plan
5. Supportive staff
6. Medication to be used/Minors on medication
7. Minors in care
8. Any incidents/concerns (maintenance issues)
9. Passing logbook, phone, keys, and bag to next shift (also, any gas card, receipts, etc.)
10. Any remaining tasks that were not completed
11. Minor’s/CCWs that are still out on errands and/or medicals
Please state whether weekends/overnights worked were originally scheduled and make sure to count those originally scheduled on a month-to-month basis. -->Sat/Sun overnights count as both a weekend & overnight. (i.e. if you were scheduled and worked on Sunday, 1/12/20 from 11pm – 7am please write Weekend1/ Overnight1)
List 8 things to you should include on a logbook debrief
500
1. Right Recipient
2. Right Medication
3. Right Dose
4. Right Time
5. Right Route of administration.
What is the 5 rights medication administration of medication rule?
500
Main Folder labeled as: Logs FY 2020
Sub-Folder labels:
• Medical
• Transportation
• Phone Logs
Inside the "Phone Logs" folder are:
--Shelter: 4C & 9C
(Sunday through Saturday)
Example: document should be named and uploaded as: "Phone logs Feb. 2 - Feb 8. 2020"
--TFC1
(They run from Monday through Friday)
Example: document should be scanned and uploaded as: "Phone logs Feb. 3 - Feb 7. 2020"
--TFC2
(They run from Monday through Friday)
Example: document should be named and uploaded as: "Phone logs Feb. 3 - Feb 7. 2020"

• Activity Logs
Inside the "Activity Logs" folder are:
--Shelter: 4C & 9C
(They run from Sunday through Saturday)
Example: documents should be named and uploaded as: "4C Activity logs Feb. 2 - Feb 8. 2020"
or "9C Activity Logs Feb. 2 - Feb 8. 2020"
--TFC1
(They run from Monday through Friday)
Example: documents should be named and uploaded as: "TFC1 Activity logs Feb. 3 - Feb 7. 2020"
--TFC2
(They run from Monday through Friday)
Example: documents should be named and uploaded as: "TFC2 Activity logs Feb. 3 - Feb 7. 2020"
What are the steps to uploading the documents that we scan?






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