GreenDot Check Cashing Title Pawn Misc Numbers
100
$2
What is our load fee in store?
100
2%
What is the percentage for a computerized payroll check for $900?
100
1) Customer Info Sheet

2) Proof of Income

3) Appraisal Form

4) Copy of Title

5) POA

6) MV1
What is the order for documents for a new pawn?
100
Everytime you see them
How often should you ask you customer for a review/remind them of our awesome referral program?
100
80%
What is your OPI goal?
200
$15
What is the total you can earn as incentive from a new activation and direct deposit setup?
200
1) Does the transaction make sense?

2) Am I paying the correct person?

3) Was the check legitimately issued?

4) Will the check clear?

5) Did I establish recourse?
What are your 5 questions when cashing a check?
200
Last year tax returns/W2 & most recent bank statement

(business card)
What is the required documentation for self-employment income?
200
Never
When is it acceptable to share your login credentials?
200
25%
What is your charge-off percent to revenue goal?
300
$5k
What is our max load amount (outside of tax season)?
300
9%
What is the percentage for a personal check in the amount of $1650?
300
Retail Underwriting Portal
What does RUP stand for?
300
Dan, from home office calls you and tells you that a customer loaded a card at another store the other day and it did not go through. He has tried to call the other store but they will not answer. He needs you to process the load for him so we can satisfy the customer and refrain from a complaint. Dan has stated that he has already spoken with your boss and they are aware of the transaction and you are all clear to process it. Dan provided you with a card number and asks you to load $4,900. What do you tell Dan?
Dan, from home office calls you and tells you that a customer loaded a card at another store the other day and it did not go through. He has tried to call the other store but they will not answer. He needs you to process the load for him so we can satisfy the customer and refrain from a complaint. Dan has stated that he has already spoken with your boss and they are aware of the transaction and you are all clear to process it. Dan provided you with a card number and asks you to load $4,900. What do you tell Dan?
300
1
How many cards do you need to get per day as an individual?
400
$1k
What is the amount of direct deposits that have to go onto the card to avoid the monthly fee on the monthly plus plan?
400
1) Application

2) Approval Form

3) Ekata/Supporting Documents
What is the order that your check cashing documents go in? If not requesting approval from DM or higher?
400
10.99%
What is the interest rate for a pawn of $3000?
400
By their phone number
What is the correct way to pull a customer up in Vergent?
400
$10k
How many cards do you need to get per day as an individual?
500
All-Point
What is our in-network ATM called?
500
Resolution Granting Authority
What is the authorization form for an LLC called?
500
Affidavit of Correction
What is the form you fill out if the title is signed on the back?
500
Thank you for calling Check Into Cash, where we offer the lowest rates, my name is Pedro. May I interest you in a title pawn today?
What is the proper greeting for answering the phone?
500
Verify with Vergent
What is your current portfolio within a $1000 range?






Check Into Jeopardy

Press F11 for full screen mode



Limited time offer: Membership 25% off


Clone | Edit | Download / Play Offline