Change in the Labor Force High-Performance Work System Key Terms Change in the Employment Relationship
100
What is False.
True or False: The External Labor Force consists of the organizations workers, its employees and the people who have contracts to work at the organization.
100
What is True.
True or False: High-Performance Work Systems are organizations that have the best fit possible between their social system and technical system.
100
What is employee enrichment
Leaders are called upon to energize their organizations by genuinely attempting to "enrich"the lives of their employees
100
What is psychological contract
A description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions
200
What is True.
True or False: More employers are looking for mathematical, verbal and interpersonal skills than in the past.
200
What is True.
True or False: Employee empowerment means giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.
200
What is high-performance work team
A groupe of people with specific roles and complementary talents and skills, aligned with and committed to a common purpose, who consistently show high levels of collaborations and innovation, that product superior results
200
What is employability
The term that comes from employees realizing that companies cannot provide employment security
300
What is Grow.
Is it projected that the U.S. labor force will grow or decline in the next 5 years?
300
What is satisfaction
Quality HRM for service employees can translate into customer __________
300
What is work life management
This type of management is finding a balance between managing one's "work" and "lifestyle"
300
What is flexibility
This is the key survival in a fast changing environment
400
What is Immigration.
What is one important source of racial diversity?
400
What is False.
Ture or False: Knowledge Workers are employees who specialize in going out and providing the best food possible for co-workers and other staff members.
400
What is external labor marker
Individuals who are actively seeking employment
400
What is independent contractors
These type of contractors are self-employed individuals with multiple clients
500
What is True.
True or False: In the Diverse Workforce, Asian and "other groups" are growing at the fastest rate.
500
What is training and hiring
HRM departments will need to provide excellent _________ as well as __________
500
What is employee engagement
This is full involvement in one's work and commitment to one's job and company
500
What is temporary workers
These type of workers are employed by a temporary agency; client organizations pay the agency for the services of these workers






Chapter 2: Trends in Human Resource Management

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