13.1 13.2 13.3 Mixed
100
What is quality circle?
John decided he wanted to get his subordinates together to think up new ideas for the company. He designated an allotted time during work hours for the meeting. The meeting was voluntary but John did suggest that Sue and Tom attend. This is an example of
100
What is norms, decision making, communication, coordination, or cohesion?
Name three of the Process Variables in the input-output model of team effectiveness.
100
What is cross-training?
Anna was a bagger at Publix. In addition to bagging, Anna's manager trained her to cashier so that she could aquire an understanding of the duties of her teammates and an overview of her team's tasks. This is an example of ______.
100
What is virtual-collaboration behaviors and virtual-socialization skills?
_________ include exchanging ideas without criticism, whereas ___________ include soliciting team members' feedback on the process the team is using to accomplish its goals.
200
What is project team?
Jenny has a problem with the way the company is using too much paper. She has assembled a Group of people to solve this problem. After the problem is solve by deciding to start sending memos digitally they group is dismantled. This is an example of a....
200
What is Shared Mental Model?
Football team A’s success has largely been attributed to the players abilities to understand and predict what their teammates will do during a game. This is an example of a _____________
200
What is team leader training?
Nick was promoted to team leader at Chick-fil-a. As part of his training, his manager trained him to resolve conflicts, and to coordinate the team members. This is refered to as ______.
200
What is Social Loafing?
Only half the people who commit show up to the events at their company. When members are asked about the lack of individual accountability, members explain they assume everyone else will be there, one person missing won't matter. This is an example of...
300
What is production teams?
James is working on an assembly line that is putting
together cell phones for a big company. This is an example of a....
300
What is Demographic, or Surface Level, Diversity?
Members of Baseball Team B vary in age and race. The youngest player is only 18 while the oldest is 35. There are also no more than 3 members of the same race throughout the team. This is an example of _____________.
300
What is conflict (storming)?
Four students are assigned a group presentation in their speech class. 2 weeks before the presentation, there is disagreement among the group as to how the presentation should be presented. The group is also having communication issues. This exemplifies..
300
What is the team?
Rewards and objectives should be focused on what to make a team more successful?
400
What is virtual teams?
Lisa, Sam and Mike are working on a new technology for NASA. Lisa lives in New York, Sam in California and Mike in China. they all communicate with video chats. This form of team work is called ...
400
What is psychologically, or deep level, diverse?
When Ann began working at Company C she was amazed on how ________________the Company was. Each employee seemed to differ in their personality characteristics, attitudes and beliefs allowing for more creative and innovative problem solving.
400
What is work (performing)?
The Dragons (a youth soccer team) are in the first half of a game against their rivals. The Dragons have to make on-the-spot decisions, and have to cooperate on the field, just like at practice. Which stage of group development is this?
400
What is cross-cultural training?
To make multicultural teams more successful and avoid communication and coordination problems this training is needed.
500
That they are most successful in the short term
What does research indicate about the success of quality circles?
500
What are norms?
Company X employees always worked their hardest in order to remain the most productive branch of the company in the country. However, Lucy only completed the minimum amount of work required. Her violation of company ____ concerned others with fairness.
500
What is ProMES?
What motivational approach utilizes goal setting, rewards, and feedback, to increase motivation and performance?
500
What is risky-shift phenomenon?
Normally Kathy resides on the edge of caution when making work decisions, however, in a new work project she is required to work in a group. The group decides to make a risky decision in spending some of their allocated group money. This is an example of






Chapter 13: Teams

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