Dental Terminology General Liberty Knowledge Trick Questions Access to Care/CARE Events Productivity
100
A basic cleaning
What is a prophylaxis?
100
Gerardo
GerardoWhat supervisor has been with LIBERTY the longest?
100
A towel
What gets wetter the more it dries?
100
There is no access standard
There is no access standardWhat is the access standard for Florida Medicaid periodontics?
100
Speaking with the member or leaving a voicemail
What is considered a member contact?
200
Prosthodontics
Which specialty does LIBERTY not contract providers for?
200
Heather Stearns
Who is the president of Florida?
200
Wrong
What word is always pronounced wrong?
200
1) See a general dentist
2) Have some type of documentation stating they can't be seen
What must be done first for member to become eligible for case management review?1) See a general dentist
2) Have some type of documentation stating they can't be seen
200
Five days
After how many days does your case become aged?
300
What is a capitation contract?When provider is paid based on assigned member's not per treatment
What is a capitation contract?
300
12 months
12 monthsHow long do you have to be in your current department in order to move to another department?
300
It's other half
What resembles half a strawberry?
300
Florida Medicaid, Villagecaremax, and NY BCBS
What are the three plans we are delegated for?
300
24
You must open a new case to send to grievance after ____ hours?
400
Full mouth debridement
What is a treatment that cannot be performed if a comprehensive exam was just done?
400
Five
How many call centers does LIBERTY have?
400
Because she's still alive
Why can't a women living in American be buried in Canada?
400

Delegated: Fair hearing

Non-Delegated: Warm transfer to group
If the member does not agree with the appeal resolution, what are their next steps?
400
By end of business day
When should you have your aged case report sent to your seniors?
500
the expected outcome of treatment
tWhat is prognosis?
500
2001
When was LIBERTY founded?
500
The letter “w
"What will you actually find at the end of every rainbow
500
CCA result
Nature of inquiry
Final disposition
What three drop downs for CARE events must be changed to avoid an invalid report?
500
If you plan to be out for a day, what steps should you take? Explain why it's important to follow these steps
1) call the attendance line
2) text Jason

So that Jason is aware of you being out and necessary plans can be made to cases
If you plan to be out for a day, what steps should you take? Explain why it's important to follow these steps






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