Treatment of others Thank you note CCL Basic Skills
100
Awareness of your own values, attitudes, biases and how they affect those of non-dominant culture. Appreciation of diverse cultures and belief yours is not better.
What is cultural competence?
100
Greet the Giver
"Dear Aunt Sallie"
What is Step 1? Example?
100
It is a simple courtesy, demonstrates kindness, shows others you are thoughtful.
Why should we open doors for others?
200
Any act that has the effect of humiliating, degrading, abusing, embarrassing, or demeaning a student OR any activity that could have negative impact on student health
What is hazing?
200
Express your Gratitude
"Thank you so much for the slippers."
What is Step 2? Example:
200
Draw on board
Set the table using knife, fork, spoon, napkin, plate, and glass
300
Harsh or discriminatory belief or practice where a person favors one characteristic (usually their own) over another
What is an "ism"
300
Discuss Use
"It gets chilly here in the winter, so they will get a lot of use.
What is Step 3? Example:
300
Research company, practice responses to common questions, bring pad of paper
Actions to take before the interview to ensure success?
400
A series of questions to ask yourself when facing a moral dilemma.
What is a compass question?
400
Mention past, allude to future
"It was great to see you at my birthday party, and I hope to see you at Christmas."
What is Step 4? Example:
400
Arrive early, no perfume or excessive piercings, professional dress, firm handshake, positive attitude, show confidence, good eye contact, frame negatives as positive, close strong
Actions to take during the interview to ensure success?
500
Direct physical, direct verbal, indirect
What are three categories of bullying?
500
Grace/Regards
"Thanks again for your gift. Love,"
What are Steps 5 & 6?
500
Write a thank you note, don't be a pest calling too often.
Actions to take after the interview to ensure success?






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