| definition | Cash flow | CIBI | Mark Up | Microfinance |
|---|---|---|---|---|
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Social Enterprise Development Partnership Incorporated
What is SEDPI?
|
CI/BI is a tool used by the MFI to gather relevant information to determine whether an applicant will qualify for a loan or not.
What is CIBI
|
Feedback loop
a continuous, action based approach in gathering and processing information in order to respond as effectively as possible to the changing needs, desires and preferences of both internal and external customers
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Be patient, polite & friendly
Give at least one on communication tips.
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Offer financial services that fit the preferences of low-income entrepreneurs
Give the number one principle of MFI
|
|
The poor have the capacity to save & pay their loans
Give at least 1 reason why we have a social mission?
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RAMIL CUBIO
JOPHERT SON GARCIA
What is complete name of your facilitator today?
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Competitive Advantage
It is the combination of Excellent Product & Better Services
|
True
True or False? Satisfied Customers are our Best
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No
Are all poor people qualified as microfinance clients? Why?
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Dr. Muhamad Yunos
Complete name of the founder of Grameen Methodology.
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Grameen Methodology
One of this methodology is the character of Group to pay their member who misses the weekly payments.
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“a situation in which someone believes that his/her own needs have been denied”
WHAT IS A CONFLICT?
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Three (3) Business & Residential Neighbors
Co-Makers Barangay Officials
What are the sources if you gather data during interview or conduct cibi?
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No
(Customer is KING or QUEEN!)
Yes or No....Why |
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Provision of financial services to low income clients, including the self employed
What is Microfinance?
|
ASA Lending Approach
The features of this lending approach is that, they have effective revolving fund management.
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Loan Application
Character/Risk Analysis Cash Flow Preparation/Analysis
What are the steps in CIBI?
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Village Banking
This is approach give "the poor people the opportunity, then get out of the way"
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CIBI
It is a very important step in the lending process as this helps the MFI determine high-risk loan applicants or the potentially bad borrowers from getting loans.
|
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A commitment of all employees in a company to make being a customer a positive experience, one that every customer will want to experience time and time again.
What is Customer Care
|
Courtesy Call with Brgy. Officials
The first thing to do if you open a new center group formation.
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Repayment Capacity Analysis
It is the steps of CIBI where the Trust Staff uses the Cash Flow Analysis to determine the maximum loan entitlement an applicant can afford to pay.
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FORMING, STORMING, NORMING, PERFORMING, MAINTAINING, TRANSITIONING/GRADUATING
What are the stages of Center Formation? Enumerate in order.
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Kami nga sinaligan sa RAFI Micro-Finance andam sa pagtabang sa katilingban, labi nakadtong kabos nga nanginahanglan og panginabuhi-an o mapalambo ang ilang panginabuhi-an. Nagatuo kami nga sa pagtuman sa among katungdanan makab-ot ang tinguha sa among mga kliyente.
Recite the staff Pledge?
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