| Cloudbeds | Laundry | Housekeeping | Other | Blacklist |
|---|---|---|---|---|
|
payment and ID
What 2 things do we need for all reservations?
|
ALL DAY
When do we do laundry?
|
Beginning of every shift.
When do we do dishes?
|
No.
Can a guest checkin early or checkout late?
|
John Ecker
Registered Sex Offender
|
|
Red Dot
How do you know when someone owes a balance?
|
$5, can be paid cash and by card
How much does laundry cost for guests?
|
Sweep immediately.
You see cigarette butts, trash, or coke bags on the floor. What do you do?
|
Never
Can you write door codes on paper for the guests?
|
Jacqueline Allen
Took a crap on Ramon's front steps
|
|
They have not done desk checkin yet or they are a no show
What does it mean if someone is blue?
|
MAX 6
How many towels can you wash in one load?
|
Use the chemical for roaches that is in the laundry closet. Send message in group chat. Let guest know that we have monthly extermination.
You see roaches in a room. What do you do?
|
Laundry closet of casa. Front desk and lost and found cabinet at H1.
Where do we have extra light bulbs?
|
Roya
Fought with women in female dorm, opened bathroom on another guest, called police on herself
|
|
No
Can someone make a reservation over the phone with you and pay when they arrive?
|
Casa. The machines are too loud for rooms 1A, 1B, and 1C to sleep.
Which hostel can not do laundry after 10pm?
|
Yes. If it is unlabeled.
Can we eat or throw away food that is not ours?
|
Auto sense. Regular.
What are the correct washing machine settings?
|
Oliver Simmons
Involved with Nigerian scammers
|
|
Ask them to send an email to the hostels email address. If they are not staying at the hostel, move them to Vieques.
A guest wants a refund. What do you do?
|
Grey
What color is the set of King size sheets at H1?
|
Staff. Not Nelly or Pedro.
Who takes out the 3 big trashes?
|
**ALL passwords are in the group chat login table.
What is the password to the H1 computer?
|
Corey Bussard
Thinks he is God. Wore another guests underwear. Got naked in common area. Broke H1 front window.
|
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