| Handling Objections | Policies | OTF | Cape Coral | Exorcises |
|---|---|---|---|---|
|
Spouse, time, shopping around, uncertain, price
What are the five objections?
|
One month from current date
How far can members book out sessions?
|
Green Zone
What is color is considered the Fat Burning Zone?
|
Cape Coral
Who had the most members signed up for 2019 DriTri between our 3 studios?
|
Bike and Strider
What are the options for the treadmill?
|
|
Sign at the beginning of membership,12 sessions in the month, Fitness Consultation in first and last week of month
What is required for a Quit Free Guarantee?
|
Client Intake and Credit Card on file
What are two things required for everyone to take class?
|
To explain what OTF is without over complicating it.
What is the 30 Second Pitch? What is its purpose?
|
Ryan G. and Phyllis G.
Who won Cape Coral DriTri?
|
Endurance, Strength, Power and ESP
Regarding the workout, what are the four main themes OTF offers?
|
|
True
We can offer a 2nd free intro session, T or F?
|
False
Members can listen to their own music during class, T or F?
|
Grey (50-60%), Blue (61-70%), Green (71-83), Orange (84-91%), Red (92-100%)
What are the five zones? (Double points for actual percentages)
|
Fancy Pants Friday
What is celebrated on Fridays?
|
False- Switch power and strength
Endurance- Light Weight
Power-Heavy Weights Strength-Explosive Movements T or F? |
|
Empathize, Isolate, Redirect, Make Suggestions
What are the four ways to handle objections? Name in order
|
Written notice required. Any payment that falls within the next 30 days of the members request will be billed.
What is our cancellation policy?
|
Fat Cell Bursting
What does the splat point symbol represent?
|
February 22nd, 2019
When did Cape Coral open?
|
Rower!
Fun fact- Rower is Top 5 low impact exorcises in the US
Which piece of equipment uses 84% of your entire body?
|
|
Friends, not sales people (Rapport)
Who do people buy from?
|
Introduce, Goals, Current Routine, Injuries/ Restrictions, High Five/5 Minutes
What is the Transfer of Trust?
|
1234 or Over 1200
How many studios are in the US?
|
Amanda, Stacy, Kelly, Alexxis, Cameron, Carla, Nicol, Lindsay, Julie, Jamie, Sarah, Danielle, Corie
Name every staff employed at Cape Coral
Hint* Not everyone is here today |
PW- 1-3% Incline, 3.5-4.5 MPH
Joggers- 1% Incline, 4.5-5.5 MPH Runners- 1% Incline, 5.5+ MPH
Parameters for Power Walkers, Joggers, and Runners
|
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