A basic element of work that is a logical and necessary step in performing a job duty

A review of the effectiveness of an organization’s diversity management program

This form documents an employee’s eligibility to work in the United States

The process of breaking difficult work into smaller tasks

Degree to which decision-making authority is restricted to higher levels of management in an organization.

A job analysis technique which is used to determine the knowledge, skills and abilities (K, S, A’s) needed to perform a job successfully

Beliefs, feelings, and behavioral tendencies held by a person about specific objects, events, groups, issues, or people

Require the applicant to perform tasks that are actually a part of the work required on the job.

An idealized description of an efficient organization based on clearly defined authority, formal recordkeeping and standardized procedures. Max Weber is known to be the “Father of bureaucracy”.

Vehicle for collecting information on an organization’s current strengths, weaknesses, opportunities and threats.

In this method of job analysis, jobholders themselves are asked to keep a diary of their work activities during a two to four week period.

A prejudice that race is the primary determinant of human traits and capacities and that racial differences produce an inherent superiority in a particular race

An objective and standardized measure of a sample of behavior that is used to gauge a person’s knowledge, skills and abilities (KSAs) in relation to other individuals.

An individual’s behavior changes when workers are involved and management shows interest in their work

A pyramid-shaped organizational structure that consists of hierarchies with many levels of management

The process of studying and obtaining information about a job as currently performed by an employee by determining the duties, tasks or activities of the job

The heterogeneity of the work force in terms of gender, race, nationality, and ethnicity

Profiles containing background and KSA information on current employees that allow for key word searches to locate suitable candidates for open positions and career development

The process of dividing work efforts in order to keep jobs from becoming so complex that they require a greater range of skills that essentially cannot be performed by one individual.

Process that surveys and interprets relevant data to identify external opportunities and threats.

job analysis technique which uses a 194 questionnaire with a five point scale to determine the degree to which different job elements are involved in performing a particular job (ex. Decision making, planning, using tools, relationships needed)

Programs that provide diversity awareness training and educate employees on specific cultural and sex differences and how to respond to these in the workplace

Individuals with this personality trait have a tendency to show self-discipline, act dutifully, and aim for achievement; planned rather than spontaneous behavior.

The process of planning, organizing, directing and controlling organizational behaviors in order to accomplish a goal through the division of labor. Henri Fayol is considered the “Father of modern management thought.”

This competitive corporate strategy focuses on investing more in human capital than the competition making intangibles like the culture and spirit of an organization the competitive advantage.