The ability to keep talented employees in the organization

An experiment where a group of 6 employees were segregated, their work environment was changed and they were monitored.

Concerns or problems internal to a firm, often a by-product of environmental forces (ex. Org culture, org restructuring, competitive strategy)

A physical or mental impairment that substantially limits one or more major life activities

Vivid, guiding image of an organization’s desired future

An ongoing and formalized effort that focuses on developing enriched and more capable workers.

An idealized description of an efficient organization based on clearly defined authority, formal recordkeeping and standardized procedures. Max Weber is known to be the “Father of bureaucracy”.

Human resource issues that address the decisions most pertinent to individual employees. (ex. Staffing, productivity, compensation)

- Applies to employers with 15 or more employees
- Prohibits discrimination against individuals with disabilities only if the employee or applicant is qualified to perform the essential functions of a job, with or without reasonable accommodation, and suc

A unique capability that creates high value and differentiates an organization from its competition

Refers to the implementation of integrated systems designed to increase workplace productivity by developing improved processes for attracting, developing, retaining, and utilizing people with the required skills and aptitude to meet current and future bu

The process of planning, organizing, directing and controlling organizational behaviors in order to accomplish a goal through the division of labor. Henri Fayol is considered the “Father of modern management thought.”

The role of HR which has a global, long-term, forward-thinking focus on creating a sustainable organization.

Adjustments or modifications provided by an employer to enable people with disabilities to enjoy equal employment opportunities

Specifies what the company does, who its customers are, and the priorities it has set in pursuing its work

Actions and activities that individuals perform in order to give direction to their work life

An individual’s behavior changes when workers are involved and management shows interest in their work

The role of HR that focuses on the day-to-day activities which reflect the organization’s goals.

Fundamental job duties that you must be able to perform on your own or with the help of a reasonable accommodation

Describe what is important to an organization, dictate employee behavior and create the organization’s culture.

Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals of the organization

Providing employees with the skills and authority to make decisions that would traditionally be made by managers.

The role of HR that focuses on compliance and record keeping

The only limitation on an employer's obligation to provide a "reasonable accommodation" occurs when the accommodation causes a significant difficulty or expense to the employer such that it would fundamentally alter the nature or operation of the busines

Offering a unique range of services, from education to personal help, so the customer can get the most out of their products. Customized products are common.