| Visa Sales Readiness | Visa Sales Process | Visa Sales Skills | FAQ's | Coaching Skills |
|---|---|---|---|---|
|
What is the target # of approved applications for GTA and NCR branches for 2017?
1299
|
What is Lending 360?
The name of the new Alterna Visa application system
|
What are:
Vulnerable to TD’s other product offerings As TD issues replacement cards, the Alterna brand will disappear from member wallets Can diminish member loyalty to Alterna over time
These are three reasons why Win Back is so important
|
What is their membership number?
This is what members will need to input when they apply for a Visa card online
|
Who are snowbirds, on line shoppers and members hedging against currency fluctuations?
This is the target audience for the US Dollar Visa card
|
|
What is ALTBONUS?
This is the limited time offer Promo Code for Bonus Rewards Points to be used in branch
|
What is the Cord, branch champion and ASK Centre?
These are the 3 main resources I can access if I have any questions
|
What is $10.00 per Approved Account and
$ 5.00 for every balance transfer $1000 or more. (Prize consolidated as branch pool of funds)
These are the staff incentives
|
What is MyCardInfo?
Thist is a platform offered by Collabria for members to activate their card, view all their card transactions, make updates to address, phone #, include travel alerts, etc.
|
What are: mobile device insurance, emergency health care coverage up to age 75 and purchase protection and common carrier across all products
These are three insurance benefits that make the Alterna Visa cards stand out
|
|
What is Cash Back and Centra Gold?
These are the two Visa cards that qualify for the ALTBONUS
|
What is January 1?
This is the launch date for Visa for Nexus and PCS
|
What is "Everywhere you want to be"
This is a recent Visa marketing slogan
|
What is members can request to change their PIN by calling the number on the back of their credit card. Members will have to enter the new PIN 3x at a POS terminal or ATM before it is updated.
This is how members change their PIN on their Alterna Visa cards
|
What is a Side By Side?
This is an excellent coaching activity to ensure you are providing valuable sales conversation feedback immediately after the service or sales interaction
|
|
What is 60%?
This is the expected approval rate for new Visa applications
|
Who is Collabria?
This is a credit card solutions provider built specifically to embrace the spirit of partnership, collaboration and responsiveness
|
What is Flex Rewards?
This is the key differentiator to our credit card program
|
What is the website address will be included in their welcome package and they can set up their profile using their card number?
This is the way that members get access to MyCardInfo
|
What is the member conversation agenda?
This is an effective tool to enhance the member experience and ensures the banker doesn't miss anything important they want to cover in the meeting
|
|
No. The promo code is a member initiative to help boost sales and to attract members to apply in branch. It is not intended to be used by employees.
Does the ALTBONUS offer apply to employees?
|
What is:
½ the posted Annual Fee (primary and supplementary) Lowest APR applicable of 9.90%
These are the perks associated with the employee offer
|
What are:
Flexible redemption options No black-outs Flight options are the same options offered by carriers Also redeemable towards Merchandise and Gift Cards and Live Events such as concerts and sports Points don’t expire
These are the features of the Flex Rewards
|
Who is Community Accounts?
This is who we refer any Unincorporated Association interested in applying for a credit card
|
What is Engage?
The 10 foot / 5 foot rule would mainly occur during this this stage of PEERS
|
Support Us on Ko-fi