Banker Product Knowledge Jeopardy Template

ABC's	Savings	CD/HSA	Digital	Credit Cards
100 What is the monthly maintenance fee on the Balanced Checking account? $9	100 What savings account has a $25.00 monthly fee? None	100 How does a person qualify for an HSA? They must have an HDHP	100 What are the three categories of alerts? Balance, Transaction, and Security	100 Provide the promotional interest rate periods on our credit cards. Platinum: 0% for 18 months promo or standard 15 months Everyday: 0% for 6 months on purchases and balance transfers Max Cash Preferred: 0% for 12 months on balance transfers only
200 What is the monthly maintenance fee on the Access checking account? If they don't do this the fee will be? 0 and $4 paper statement fee	200 What is the minimum to open an Associated Savings Account? $10	200 What is minimum balance to open an HSA? How does a customer open one at ASB? 0 Through the web portal or at the branch	200 When are mobile deposits reviewed? What is the limit for an existing customer? 6am-6pm CST $10,000	200 What is the bonus on the Max Cash Preferred card and the Everyday Rewards card? The customer must spend $500 in the first 90 days to receive $150.
300 What are the four ways to avoid the monthly maintenance fee on the Balanced checking account? $500 in direct deposits or mobile deposit $1000 minimum daily balance $2500 combined relationship balance HSA/AIS account	300 What is the minimum to open the Relationship Savings Account? $10,000	300 What is the minimum to open the following CD's: 12- month Add On Standard Special Mini Jumbo $100 $1000 $5000 $40,000	300 What is the cost to send a same day bill payment? Next Day? $9.95 and $15.95	300 What are the annual fees for our credit cards? List 2 features, excluding the rewards structure $99 and $390 No foreign transaction fees and Priority Pass Select Membership
400 What is the monthly maintenance fee on the Choice checking account? $25	400 What is monthly maintenance fee on the Select Money Market? $16	400 What is the grace period for a CD? 10 calendar days	400 What accounts have access to Credit Monitoring? Balanced, Choice and Platinum (Credit Monitor+)	400 What is the rewards structure for the Everyday Rewards card? 4x points on dining, takeout and food delivery 2x points on gas, groceries, and streaming 1x points on everything else
500 How does a customer unlock Platinum Choice benefits? Choice Checking and monthly relationship balance of $50,000 or brand new customer one day with $50,000	500 How many out of network ATM fees are waived with the Associated Savings and Money Market accounts per statement cycle? 2 free per statement cycle $3.50 after plus owner surcharge	500 What happens if a customer does not renew CD special within the grace period? Renews at the closest lowest standard term CD.	500 What is feature allows customers to control their debit cards? Debit Card Controls	500 What is the name of the disclosure that needs to be provided for the credit cards? When is it provided? Terms and Conditions Before the application

Banker Product Knowledge

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