Uses verbal and non-verbal apologetic words.

An RN asks for help with a dressing change and your response is "I'd love to help, but I have to finish giving my medications to my patients first. Can we figure out at time that would best for both of us?"

You may feel that others are taking advantage of you or manipulating you.

Violates rights of others and invades another's personal space

The night shift RN forgot to empty the Foley at 6am. You told the night shift RN you would do it and not to worry. Then you go and tell another RN about it and state "That's the third time this week, I've have to clean up after her. She's so lazy!"

You might let things build up inside until you blow up at someone.

Honest, respectful of the rights of others. Appropriate for the person & situation.

An RN has a student that forgot to sign the MAR for a med. The RN interrupts post-conference and yells "If you don't know what your doing then you shouldn't be here!"

When you don't know how to mange you're emotional stress effectively it can sometimes manifest itself through your body.