Auto Billing CCC Preference Home
100
What is Loan Lease Gap Coverage?
Coverage for an auto that requires customer to be original owner and purchased from a new car dealer
100
What is 15 days?
Number of days needed to reflect change on next deduction in autopay
100
What is CCC Agency Preferences?
The yellow tab section called you click to know how to handle a CCC customer
100
What is the Homeowners Endorsement Quick Guide ?
A quick way to find information about Home Endorsements
200
What is report card or transcript?
Verifications used for Good Student Discount
200
.What is Pay/Unpay?
Spreads the current term balance (level bill) due evenly over remaining installments in the policy term
200
What is Agency Shoutout / Branding?
Another term used for mentioning appreciation for doing business with agency
200
What is Home Sharing Endorsement?
Endorsement used for temporary stay arrangements (for example roomers or boarders) who reside for at least 30 days.
300
What is day after the loss/accident?
Effective date used for removing a total loss vehicle
300
What is Guaranteed Funds?
Is required when two or more payments are returned
300
What is Agency Alert ?
Letter sent to notify agent of insured request
300
What is Valuable Items Plus?
Blanket coverage available on a Home policy
400
What is an additional coverage?
We should proactively offer when processing a vehicle change
400
What is the last form of payment?
The refund method is based on
400
What is an LPR?
Letter sent to customer so that he signs and we can process a cancellation
400
What is Additional Insured?
Consists of family members, Trusts or LLCs that are deeded or coowners on a Home Policy
500
What is the vehicle usage?
We should review when adding an additional driver
500
What is due date change?
Customer can elect to change the locked due date, however, it can only be changed twice during a policy term.
500
What is everything?
What we can process for CCC agents
500
What is Additional Interest?
Consists of Property Management, Condo/Homeowner Associations.






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