Repairable Parts Unrepairable
100
What is Early Tow IQ or ETIQ?
This tool used to help determine if a vehicle is repairable.
100
What is OEM?
Original Equipment Manufacturer parts.
100
What is TLE
This is the process of having Copart pick a customers vehicle and move it to Copart.
200
What is VIP?
Tool used to obtain photos from insureds or claimants.
200
What are remanufactured/reconditioned parts?
Rebuilt parts. Rebuilt to the OEM specifications.
200
What is a 3-way call?
This phone call should be made when needing to obtain release of a customers vehicle to Copart.
300
What is an independent adjuster or IA
This person is not an employee of BW but can be used to inspect a vehicle?
300
What are LKQ/Recycled parts
These parts are used OEM parts, and they are readily available, having faster delivery.
300
What is the Greenlight process.
This is the process that picks up the vehicle quicker from the tow yard/body shop if it qualifies
400
What is Express Estimate?
This is the process of followed if the customer has an estimate from a body shop for the damage to their vehicle.
400
What are Aftermarket parts?
These parts are brand new parts that are not manufactured by the original car manufacturer.
400
What is the vehicle salvage tab?
This is the tab in exposures where TLE is filled out.
500
What is STP?
This process allows the IRT rep to directly pay a VIP customer after the estimate is complete.
500
What is a warranty?
We honor this regarding the repairs to the vehicle as long as they own the vehicle.
500
What is a LOT #?
This is generated confirming the TLE has been submitted to Copart.






APD

Press F11 for full screen mode



Limited time offer: Membership 25% off


Clone | Edit | Download / Play Offline