Ambassador Standard Work | Feedback & EOS | Day 1 | Kindle Navigation | Communication |
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What is Indirect Work
When Labor Tracking, what category are you working under.?
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What is an Ambassador
Coaching should be handled by ____.
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What is labor track yourself and your trainees.
What is the first thing you should do when you receive your Day 1 class.?
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What is Labor Tracking
What process uses uppercase letters to code associates in order to ensure there is no negative impact on rate.?
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What is Chime or Slack
What is the most efficient way to communicate with your Learning team.?
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What is In App Training or Umbrella
What is IAT.?
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What is a Manager
Counseling should be handled by ____.
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What is kindle, headset and voice amplifier, and checklist
Which materials do you need before starting your class.?
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What is Umbrella
What process updates a trainee's transcripts when training is completed?
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What is let Learning know ahead of time
If you will be late or absent what should you do.?
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What is Hazmat, COC, vNHO, working with COVID-19
What training is handled by Behind the Smile Trainers during Orientation Day 1.?
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What is Situation, Behavior, and Impact
What does SBI stand for.?
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What is 1:5
What is the Ambassador to associate ratio on Day 1.?
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What is a retrain
What is offered to associates if they receive a 2WW, if an AM feels the associate is struggling and could use more help, or if the associate feels there was a miss in their initial training
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What is inform learning.
When you are staffed as an ambassador, you report to Learning.
If a manager asks you to shorten your training or complete additional work while training, what do you do.?
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What is Communicate This and Demonstrate This
Safety Training is split into what two categories.?
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What is 4:30
What time should materials be returned to Learning.?
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What is Site Tour
What training is the only training given on Day 1 orientation.?
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What is 10 audits in 2 hours or 20 audits in 4 hours.
When assigned to perform engagement audits, how many audits should be complete and in what time period.?
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What is The Ambassador Scheduling board
How can an ambassador sign up for upcoming training/shadowing opportunities.?
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What is showing and telling
What is the best way to teach someone
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What is Day 1/Day 2 evaluations
What is the last thing that must be submitted before materials are turned in.?
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What is Safety training
What training should be done in the area that the associate will be working.?
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What is ATLAS
Where can an ambassador look to find their trainee's quality errors.?
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What is sign an ambassador resignation letter
If you no longer wish to be an ambassador, what should you do.?
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