Ambassador Standard Work Feedback & EOS Day 1 Kindle Navigation Communication
100
What is Indirect Work
When Labor Tracking, what category are you working under.?
100
What is an Ambassador
Coaching should be handled by ____.
100
What is labor track yourself and your trainees.
What is the first thing you should do when you receive your Day 1 class.?
100
What is Labor Tracking
What process uses uppercase letters to code associates in order to ensure there is no negative impact on rate.?
100
What is Chime or Slack
What is the most efficient way to communicate with your Learning team.?
200
What is In App Training or Umbrella
What is IAT.?
200
What is a Manager
Counseling should be handled by ____.
200
What is kindle, headset and voice amplifier, and checklist
Which materials do you need before starting your class.?
200
What is Umbrella
What process updates a trainee's transcripts when training is completed?
200
What is let Learning know ahead of time
If you will be late or absent what should you do.?
300
What is Hazmat, COC, vNHO, working with COVID-19
What training is handled by Behind the Smile Trainers during Orientation Day 1.?
300
What is Situation, Behavior, and Impact
What does SBI stand for.?
300
What is 1:5
What is the Ambassador to associate ratio on Day 1.?
300
What is a retrain
What is offered to associates if they receive a 2WW, if an AM feels the associate is struggling and could use more help, or if the associate feels there was a miss in their initial training
300
What is inform learning.

When you are staffed as an ambassador, you report to Learning.
If a manager asks you to shorten your training or complete additional work while training, what do you do.?
400
What is Communicate This and Demonstrate This
Safety Training is split into what two categories.?
400
What is 4:30
What time should materials be returned to Learning.?
400
What is Site Tour
What training is the only training given on Day 1 orientation.?
400
What is 10 audits in 2 hours or 20 audits in 4 hours.
When assigned to perform engagement audits, how many audits should be complete and in what time period.?
400
What is The Ambassador Scheduling board
How can an ambassador sign up for upcoming training/shadowing opportunities.?
500
What is showing and telling
What is the best way to teach someone
500
What is Day 1/Day 2 evaluations
What is the last thing that must be submitted before materials are turned in.?
500
What is Safety training
What training should be done in the area that the associate will be working.?
500
What is ATLAS
Where can an ambassador look to find their trainee's quality errors.?
500
What is sign an ambassador resignation letter
If you no longer wish to be an ambassador, what should you do.?






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