Rejecting an Order Tracking Package Saturday Delivery True or False Placing an Order in SAP
100
What is VA05.
When rejecting an order you would locate your order using what function if you have the account number?
100
What is Display Document Flow icon
When tracking a package you click on the Standard Order number then you click on what?
100
What is the Interaction Center in CRM
When doing a Saturday delivery you verify if Saturday delivery is available in what?
100
What is False it is used to find the expiration date.
The beaker icon is used to find the tracking number.
100
What is Ship to.
While placing an Order in SAP you enter the Account Number in what?
200
What is VA02.
When rejecting an order you would locate your order using what function if you have the order number?
200
What is the delivery number.
When tracking a package you highlight what before clicking on Display document (eyeglasses)?
200
What is Friday.
When doing a Saturday delivery you change the Requested Delivery Date and the First date to what day?
200
What is False. It is required to be reviewed by Financial Services.
On credit memos if the credit is for $20K or more, it requires to be reviewed by Thomas Cleaves.
200
What is Business Name or Doctor Name and Shipping Address.
While placing an Order in SAP you must verify what before taking an order?
300
What is the double white pages.
When rejecting an order you would verify the status of the Delivery by clicking on the what?
300
What is the top hat.
When tracking a package you click on Display document (eyeglasses) then you click on what icon?
300
What is PO / Purchase Order
When doing a Saturday delivery you update what field to say Saturday Delivery?
300
What is false. We can't invoice and a credit card on a same order but we can use multiple credit cards.
Customer is allowed to invoice part of an order and use a credit card on the remaining.
300
What is Product ID.
While placing an Order in SAP If they have no PO then use what as the PO?
400
What is contact the Warehouse.
When rejecting an order if the order has created Delivery, you must what?
400
What is ECS Tracking
When tracking a package you use what tab to select after you have gone to the top hat have gone to the top hat?
400
What is the Date, User ID (handle name), Conformed with who, that the office will be open on Saturday and who will sign for the package.
When doing a Saturday delivery you document what in the Sales Text?
400
What is True.
We ONLY request Credit Memos in the situations where, for whatever reason, product WILL NOT be coming back to the warehouse. (i.e. Lost Shipments)
400
What is Order Data Tab.
While placing an Order in SAP. What tab do you input TELE, Callers Name and verify phone number and email under what tab?.
500
What is under Texts tab in Sales text.
When rejecting an order what tab and location do you note the reason for the rejection and who you spoke with to reject the order along with your handle name and date?
500
What is the carrier's tracking page.
When tracking a package by clicking on the tracking link it will take you to where?
500
What is Means of Transportation type under the Shipping tab.
When doing a Saturday delivery you change what line item under what tab to Saturday Delivery for the appropriate carrier?
500
What is false. We cannot SAVE a Credit Card in SAP for future use-- can only save a Credit Card for future use in CRM
We can SAVE a Credit Card in SAP for future use.
500
What is the Partners Tab.
While placing an Order in SAP. To verify the billing address for invoice and the ship to e-mail address for tracking and conformation number go to what tab?






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