| Human Resources | Customer Service & Relationships | Food Service | Dietetics | Maintenance |
|---|---|---|---|---|
|
What is the minimum nursing staff hours per patient per day
4.1 hppd
|
What is used by a resident to get help or assistance stance within 5 minutes
Call bell or Call light
|
What is
Good Committee
|
What is
Registered Dietitian
|
What is
Minimum & Maximum Room Temp
|
|
What is it when each department is dependent upon another department to be successful
Inter-dependent facility or teamwork
|
What is it called when a resident, visitor, vendor, or employee has something negative to share that must be resolved with findings communicated within 3-5 days
Grievance or Complaint
|
What is
Dish Machine wash temp and Dish Machine rinse temp
|
What is
BMI
|
What is
Preventive Maintenance
|
|
What is it called when you get fingerprinted before hire to insure that you are minimally safe to work amongst the disabled and informed population
Criminal Background check
|
What is it that you are able to provide when you have permanent assignments
Anticipate or predict resident needs
|
What is
3 days
|
What is
Diet texture
|
What is
Smoke proof & fire rated doors
|
|
What is it when you use good body mechanics to lift a person or object
Ergonomics
|
What is having 96 hours of medical supplies, linen, food, and emergency contracts e.g. drills, contracts for staffing & transportation
Emergency Preparedness
|
What is
Hair nets
|
What is
Diabetes
|
What is
Wanderguard
|
|
What is called when you have the skills and knowledge to do a job correctly, safely, thoroughly, and timely
Competence
|
What is it when you speak proactively up on rounds or answering a call light with a smile & ID
Greetings
|
What is
Tray accuracy
|
What is
Wound Healing
|
What is
Proper Lighting
|
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