| Key Players | AIES 101 | Acronyms | May I Be Of ....... | Mixed Bag | 
|---|---|---|---|---|
| 
						
					 
					  Who is Mr. Robert Kazimer					 
					
					 USACE CIO 
					 | 
				
				
						
					 
					  What is Fixed Price Incentive Firm (FPIF). A fixed-price incentive (firm target) contract specifies a target cost, a target profit, a price ceiling (but not a profit ceiling or floor), and a profit adjustment formula.					 
					
					 Primary contract type for AIES 
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					  What is ACE-IT IM/IT Enterprise Services					 
					
					 AIES 
					 | 
				
				
						
					 
					  What are the levels of service (LOS)					 
					
					 VIP, Platinum, Deployed Services, Gold, Bronze 
					 | 
				
				
						
					 
					  What is the ACE-IT Process Definition Model (APDM).					 
					
					 The Government intends to achieve a fully developed ITSM model to be defined here. The document describes the current major ITSM capabilities. 
					 | 
						
| 
						
					 
					  Who is York Yarbro					 
					
					 ACE-IT Director 
					 | 
				
				
						
					 
					  What are Requirements awarded against FPIF (contract) and Modifications or change orders					 
					
					 "Shall" and "When Ordered" 
					 | 
				
				
						
					 
					  What is Corps of Engineers Corporate Information					 
					
					 CECI 
					 | 
				
				
						
					 
					  What is Attachment N					 
					
					 You can find the initial service level for the Phoenix Area Office here 
					 | 
				
				
						
					 
					  What is Quality Assurance Surveillance Plan (QASP)					 
					
					 A written document used by the Government for implementing the inspection and acceptance of SP performance. The document contains specific methods to be used by the Government to evaluate satisfactory performance. 
					 | 
						
| 
						
					 
					  Who is Roger Souser					 
					
					 AIES Transition Manager 
					 | 
				
				
						
					 
					  What are Enterprise Services (ES) and 
					Transport Services (TX) 
					 Two major AIES Performance Work Statements (PWS) service areas. 
					 | 
				
				
						
					 
					  What are Moves, Adds & Changes					 
					
					 MACs 
					 | 
				
				
						
					 
					  What is the standard level of support for all USACE end users at the specifically designated site. LOS 3 – Standard Services is used to measure performance for personnel receiving Gold support. This is the baseline level of service at Division/District/HQ					 
					
					 Gold 
					 | 
				
				
						
					 
					  What are ACE-IT Governance Entities					 
					
					 PMR, RMB, CAB, CAC and P&IMWG 
					 | 
						
| 
						
					 
					  Who is Steve Alsedek					 
					
					 Mr. AIES 
					 | 
				
				
						
					 
					  What is IT Service Management					 
					
					 The structured IT process framework the Government requires the contractor (s) to follow. 
					 | 
				
				
						
					 
					  What is Contract Data Requirements List					 
					
					 CDRL 
					 | 
				
				
						
					 
					  What are above baseline services sites can fund and order as needed					 
					
					 When Ordered 
					 | 
				
				
						
					 
					  What are Government Directed Actions (GDAs)					 
					
					 May only be issued by the USACE CIO or Director ACE-IT through the PCO (Procuring Contracting Officer). Are defined as operational direction from the Government to the Contractor(s) to provide specific direction or amplification to an existing approved so 
					 | 
						
| 
						
					 
					  Who is the Government					 
					
					 Integrators 
					 | 
				
				
						
					 
					  What is IT Service Portfolio					 
					
					 Where the 35+ IT services to be provided under the contract are located 
					 | 
				
				
						
					 
					  What is Contract Work Breakdown Structure					 
					
					 CWBS 
					 | 
				
				
						
					 
					  What is Attachment G					 
					
					 Service Level Requirements (SLR) Documents are located here 
					 | 
				
				
						
					 
					  What is ALABAMA....ROLL TIDE!!					 
					
					 Captured the first SEC title in 1933 and has won a total of 23 SEC Championships, has won more SEC football titles than any other school and is the only SEC school to win a SEC Championship in every decade since the conference was founded in 1933. (WIKIPE 
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