| Activity Codes | Workspace Tabs | Notes/CRM | Actions/Functions | EPIC Terms |
|---|---|---|---|---|
|
What is Call Payor (781)
An activity code is used for notational purposes when insurance is contacted by phone.
|
What is Snapshot
A workspace tab in EPIC that can be used to enter a Reminder Set/Tickler.
|
What is Customer Service Reps
Creates CRM's
|
What is Charge Correct
The Function used to correct a claim
|
What is customer Relationship Management?
CRM stands for
|
|
What is Resubmit (789)
An activity code is used when insurance did not receive our original claim and we need to resend the claim.
|
What is Right Click or Click Function
To take action in TX Inquiry Tab.
|
What is Route
When using the activity Add Code,this Workque Action is needed to send invoice to the practice communication workqueue.
|
What is No Action
The Workque Action used when completing and activity note, for a corrected claim.
|
What is Visit Filling Order
VFO stands for?
|
|
What is Denial Appeal
An activity code is used when submitting an appeal.
|
What is Filters (Set Edit Filter Button)
To search for patients in a workqueue.
|
What is (.)
SmartPharse will always begin with:
|
What is Defer
The Workque Action used when completing your activity note, if an appeal was submitted by you.
|
What is To determine Par and Non-Par status
Provider finder used for.
|
|
What is Additional Information
An activity is used when insurance has requested medical records and you are submitting the records to insurance.
|
What is the Side Bar, under Claim Reconciliation Info
Clearing house information showing when claim was receive, set for adjudication, or rejected can be found here.
|
What is communication between customer service and other departments within NYU
A CRM used for:
|
What is Demand Claim
The Function used to to request a paper claim.
|
What is wild card
What is this"***" called in EPIC?
|
|
What is Notational
Is the Corrected Claim (828) activity an activity that is notational or an activity that takes action?
|
What is Pending Hyperlink
When on TX Inquiry Tab you can find pending refunds and pending charges in this area.
|
What is 10 days?
You set the tickler for ____ days for a corrected claim sent by mail?
|
What is Next Responsible Party
The Function used to move balance to another insurance carrier or to self-pay
|
What is Undistributed
A payment/credit that is not matched to a charge.
|
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