File diving and lease expiration for 150 Day renewals must be completed by the ___ of the month. SMT will review file diving and set rates by the ___ of the month.

TRUE or FALSE: You can accept rent without RBS.

If a property is more than 10 years old, how many apartments should be maintenanced, painted, and carpets cleaned per month?

TRUE or FALSE: New Managers must submit all files to SMT regardless of score until they are certified, in writing, to approve file below 4.0.

Who is authorized to approve resident referrals?

What day of the month should all door hangers be put out for 150-day inspections?

TRUE or FALSE: Do not accept rent without collecting late fee, eviction fees, and legal fees.

If a property is less than 10 years old, how many apartments should be maintenanced, painted, and carpets cleaned per month?

No more than 1 out of how many rentals should cancel?

Associates must convert ___% of email leads into an in-person visit with ___% closing.

___% of 150-day in-unit inspections must be completed by the end of the month, and at ___% renewed?

TRUE or FALSE: Never keep a copy of a resident’s check or write down their account information for future payments.

How many standard upgrades should be completed per month?

What is the maximum standard for marketing per approved rental?

What is the standard for phone traffic to an in person visit?

___% of 90-day in-unit inspections must be completed by the ___ of the month, and at ___% renewed?

TRUE or FALSE: You should always write down resident’s credit/debit card number for future use.

How many premium upgrades should be completed per month?

TRUE or False: You must charge a security deposit at every property. Must be paid in full within 24 hours of approval.

Who is authorized to approve the 30 second phone commercial?

___% of 120-day in-unit inspections must be completed by the end of the month, and at ___% renewed?

TRUE or FALSE: Never accept a check as a form of payment for an NSF payment.

What is the maximum expense for paint per turn?

Manager to get a minimum of ___% of all ______.

Associates must answer the phone starting at ____a.m. a minimum of ___% of the time by the ___ ring.