What is the standard for work orders completed in 8 hours for a property less than 10 years old?

TRUE or FALSE: There must be zero action required by the end of the day.

Name the two things the property must hit to receive the Target Revenue Award.

Who can approve credit underwriting scores of -4.1 or higher?

Who is authorized to approve overtime?

What is the standard for work orders completed in 8 hours for a property 10 years old or more?

Who is authorized to mark leads "DID NOT RENT"?

What is the minimum standard for customer service surveys?

Who is authorized to condemn an appliance?

In order to be recognized, properties must have a ___% economic occupancy or better and be at or above target revenue.

Respond to a customer request for service within ___business day(s); ___% responded to the same day if called in before 5:00 p.m.

Where must calls be forwarded to when out on the property?

What economic occupancy must a property hit to receive the Top Economic Occupancy award?

Who should get notified if there is a problem with Wilmar?

TRUE or FASLE: Standard R&R is $200 per person per property per year.

What percentage of work order should be fixed on the first visit?

TRUE or FALSE: Each property must have an approved headline list containing at least 30 headlines.

For a property to receive the Outstanding Controllable Expenses award, they must be under budget for controllable expenses in the last ___ months.

Who must approve bills once a week?

TRUE or FALSE: Standard meals and entertainment is $500 per person per property per year.

Customers should call back no more than ___% of the time?

Who is authorized to approved headlines and ad content?

What is the minimum standard rating for for curb appeal shops?

Who must approve all Wilmar orders?

TRUE or FALSE: A Manager is authorized to approve overtime.