Delinquency and Collections | Maintenance Expense Control | Regional Head & SMT | Rentals | Maintenance EAB/Productivity |
---|---|---|---|---|
1st
When is rent due?
|
$20
Vacant unit electricity charge maximum is?
|
Regional Head
Human Directional is approved by who?
|
2
How many business days should all credit underwriting be completed after application?
|
E
Smoke alarms not working are considered what level of priority work order?
|
2nd, 3rd, 4th, 6th
When is rent late:
CO, GA, KY, IL, OH, FL ___ IN ___ TX ___ MN, NC, TN ___ |
$70, $90
What is the maximum repair and maintenance expense per unit for properties newer than 10 years? Older than 10 years?
|
SMT, approval in writing
Who is authorized to approve overtime?
|
-4.1 or higher
What credit underwriting scores requires SMT approval?
|
SMT
Who is authorized to condemn an appliance?
|
Go out on or before the 4th, 6th
When do 3 day notices go out?
GA, KY, OH, TX, FL ___ MN, NC, TN ___ |
$300
What is the maximum spend for plumbing each month?
|
Certified Manager or Trainer, Regional Head to certify in writing
Who is authorized to dead leads?
|
Regional Head
If there are any auto denies, who is authorized to approve the file?
|
Monday/Wednesday/Everyday
What say(s) should a Manager approve time in Bio Punch?
|
Go out on or before the 3rd
When do 5 day notices go out in IL?
|
$75
What is the maximum standard for maintenance supplies each month?
|
SMT, approved in writing
Who is authorized to approve lease terms longer or shorter than 12 months?
|
Regional Head
If the credit underwriting score is -7 or higher, who can approve the file?
|
100%
What is the minimum number of carpets to be done in-house?
|
Go out on or before the 5th
When do 10 day notices go out in CO and IN?
|
SMT
Who is authorized to approve carpet replacement?
|
Regional Head
Who approves the 30 second telephone commercial?
|
False
TRUE or FALSE: Checks are accepted at move-in.
|
$80, $40 for properties with in-house cleaning
What is the maximum standard expense per unit for turns?
|