| Introduction to Coverage | Binder Investigations | Unlisted Vehicle Investigations | Unlisted Driver Investigations | Who's Who at Bristol West |
|---|---|---|---|---|
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What is third party coverage.
This coverage refers to the claimant.
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What is 15 days.
This is the amount days of within inception/expiration of a policy, policy change or a reinstatement after a lapse in coverage in a Binder investigation.
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What is an additional auto.
This is an auto that is acquired that is in addition to any auto on the declarations page.
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What is a family member.
This means a person related to you by blood, marriage, adoption, who is a resident of your household, including a ward or foster child. This also includes your unmarried dependent children living temporarily away from home.
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Who is Melvin Grant.
This person is the head of the West Zone.
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What is first party.
This coverage refers to the insured.
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What is PSP.
This is used to to review diary comments, policy lapses and any policy changes.
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What is a non-owned auto.
This means any private passenger auto not owned by or available for the regular use of you or any family member while in the custody of or being operated by you or any family member.
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What is ISO.
This tool will assist in searches for Drivers License status.
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Who is Jim Crouch.
This person is the head of the East Zone.
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What is second party.
This coverage refers to the insurance company.
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What is confirming the date of loss, confirming the policy inception date, premium has cleared, rule out concurrent coverage, rule out unrelated prior damage.
These are some investigative steps in a Binder Investigation.
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What is a Rental agreement.
This is needed to verify the amount of days an insured had a rental car and if they purchased additional insurance.
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What is other insurance.
This portion of the policy needs to be reviewed when the unlisted driver owns a vehicle with insurance.
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Who is Tony Stern.
This person is the site leader of the Central branch.
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What is an endorsement.
This adds, deletes or changes the policy language.
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What is Supervisor approval.
This approval is required in not just Binder, but all coverage investigations.
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What is a replacement auto.
This auto permanently replaces an auto shown on the declarations page.
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What is a risk advice.
This alerts underwriting of risks discovered in the claims investigation that were not previously known by the company.
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Who is Sean Sullivan.
This person is the Head of Bristol West.
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What is Recognition, Notification, Plan of Action, Verification of Facts, Decision and Communicate.
These are the 6 steps in investigating coverage for a claim.
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What is a recorded statement.
This type of statement is needed in all coverage investigations.
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What is a Bill of Sale.
This document provides the date of purchase and vehicle information, VIN #, etc.
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What are additional definitions.
These are imperative in reviewing in each section of the policy along with the insuring agreement.
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Who is Raul Vargas.
This person is the CEO of Farmers.
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